Veloria – Privacy Policy

Privacy Policy

This Privacy Policy explains how Veloria collects, uses, shares, and protects your personal data when you visit our website or place an order.

Last updated: January 2026

1. Who we are

Veloria
Brașov, SanPetru, Sfântul Dumitru 1, ap.7

2. What data we collect

  • Identity & contact: name, email, phone number, billing/shipping address.
  • Order details: items purchased, delivery method, returns/refunds history.
  • Payment: payments are processed by payment providers; we do not store full card details.
  • Technical: device data, IP address, cookies, and usage analytics.

3. How we use your data

  • To process and deliver orders, including sending updates.
  • To provide customer support and handle returns/refunds.
  • To prevent fraud and secure our website.
  • To improve products, services, and performance.
  • To send marketing emails only if you opt in.

Your Rights

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (where applicable)
  • Withdraw marketing consent at any time